Our Service

Our outstanding results emphasise the exceptional quality of the Shelter’s service delivery. NBWS has assisted over 90% of our residents to transition back into the community successfully and sustainably. We’re justifiably proud of these results and strive daily to improve them.

The Shelter accommodates up to nine women at any time for as long as 3-months; the current average is around 42 days. At present an additional five women live in transitional accommodation, easing the bottleneck of need in the Shelter proper. We additionally support vulnerable women at risk in our community via the NBWS Outreach Program.

NBWS is not simply a place to sleep. Along with emergency accommodation, NBWS provides occupational therapies and assistance with accessing support for finances, employment, education, healthcare, legal advice, and permanent housing.

Our full-time Shelter Manager leads a roster of fully qualified professionals, providing 24/7-onsite assistance and expertise to our residents.
Our Fundraising & Communications Manager works part-time (Mon-Thurs) fundraising and growing the Shelter’s public profile. If you’re interested in supporting this effort, please email Kirstie at businessmanager@nbws.org.au or phone +61 420 776 491.

Our small, dedicated professional team is supported by a tireless band of trained and talented volunteers, without whom we could not operate. We are indebted to them all. 

Over 500 homeless women have benefited from NBWS’s services since we opened our doors in November 2010 – 149 in 2021/22 financial year alone. We remain the only shelter on the Northern Beaches solely for women.

Our Volunteer Team supports the operations of the shelter. If you would like to join our volunteer team then please contact volunteer@nbws.org.au


Privacy Policy

NBWS as part of the WCS Shelter Network have a legal obligation to comply with the Privacy Act 1988 (Cwlth) and will follow the

guidelines of the Australian Privacy Principles in its information management principles. In New South Wales,

NBWS as part of the WCS Shelter Network are also subject to the Health Records and Information Privacy Act 2002 (NSW).

If you would like a full copy of the Privacy Policy, please contact sheltermanager@nbws.org.au

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